Returns & Exchanges
We want you to feel the ground beneath your feet with confidence, which is why we offer a 30-day return policy on all unworn footwear in its original packaging. If your Freet barefoot shoes aren't the perfect fit, we are here to help you find the right size or provide a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Shoes
Place the unworn shoes in their original box and secure them inside a shipping mailing bag to ensure they arrive in resalable condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing