Frequently Asked Questions
Everything you need to know about your barefoot journey.
How do I find the right size for barefoot shoes?
Barefoot shoes should fit differently than traditional footwear. We recommend measuring your foot length and adding 5-10mm of 'wiggle room' to ensure your toes can splay naturally. Check our size guide for specific model measurements.
What is your return policy for footwear?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the soles are clean and the shoes show no signs of outdoor use to qualify for a full refund.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
Are Freet Barefoot shoes vegan-friendly?
Many of our models are 100% vegan, utilizing high-quality synthetic microfibers and recycled materials. Please check the 'Specifications' section on each product page for material details.
How should I clean and maintain my shoes?
For most models, we recommend hand washing with lukewarm water and a mild detergent. Avoid machine washing or direct heat sources for drying, as this can damage the technical adhesives and materials.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.